Current Staff Openings
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Recruitment & Retention Coordinator
Classification: Exempt Full-Time
Reports to: Director of Advocate Services
Email resume and cover letter to lmcgee@casasnr.org
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Summary of Responsibility: 
The Recruitment & Retention Coordinator is responsible for recruiting and retaining volunteers to 
oversee cases, presenting information about CASA programming, events, and services to the public and 
other stakeholders, and developing and implementing recruitment and retention strategies for 
maintaining an effective volunteer workforce.
The Recruitment & Retention Coordinator reports to the Director of Advocate Services of the agency 
and is responsible for recruitment of volunteers from the first point of interest to training completion. 
The focus is to make the community aware of CASA through a variety of outreach efforts and to be a 
consistent point of contact and source of communication connecting CASA and the greater community.
The Recruitment & Retention Coordinator is responsible for developing key relationships and mobilizing 
volunteer recruitment efforts in targeted areas of growth, and coordinating with community leaders, 
faith-based institutions, private sector institutions and civic organizations. 
Ideal candidates must possess a demonstrated commitment to self-determination for achieving and 
exceeding goals.
Qualifications: 
• 3+ years of related work experience. High school diploma or GED required; college degree 
preferred
• Success as a dynamic and energetic presenter with ability to genuinely convey the organization’s 
mission and create a clear, significant connection between mission fulfillment and volunteer 
service.
• Knowledge of effective recruitment strategies and willingness to learn and apply new skills
• Ability to present information persuasively, effectively and convincingly to small and large 
groups of diverse audiences
• Excellent verbal and written communication skills
• Ability to work in a goal-oriented environment as a team player.
• Knowledge of social media marketing and engagement strategies preferred, basic computer and 
internet skills required
• High degree of professionalism
• Ability to interact in a positive and energetic manner with the public
• Flexible schedule to represent CASA at evening or weekend events, as needed
• Must have reliable transportation to travel throughout a large service area
Responsibilities: 
• Responsible for developing, coordinating, and facilitating public awareness events and
speaking engagements in Orange, Hardin, Jasper, Newton, Tyler and Sabine counties
• Plan and execute events that recognize volunteers
• Meet recruitment goals on a consistent basis
• Assist with identifying and cultivating relationships with potential volunteers
• Produce, order, and distribute approved solicitation and advertising materials
• Execute a follow-up strategy to all inquiries and volunteer leads, which includes phone, face-toface, and written communication opportunities
• Maintain recruitment notes and records, update and share weekly recruitment pipeline
and progress reports with DAS, board members and program staff
• Communicate frequently with Director of Advocate Services to ensure good articulation of
volunteer candidates to enrollment in training courses
• Develop community relationships that result in strong support sources
• Work closely with DAS & ED to develop and maintain a strong online and social media presence
• Represent CASA at public events and venues
• Attend staff meetings and communicate with program staff to stay informed regarding program 
developments and services
• Utilize computer software applications and digital tools to create and distribute media that 
advances CASA recognition
• Manage recruitment and retention programs and initiatives.
• Analyze and evaluate effectiveness and impact of recruitment efforts.
• Perform other program functions as needed and as directed by DAS and ED
• The Recruitment & Retention Coordinator will be assigned no more than four open cases, 
concurrently.
Additional Duties: 
• Attend national, regional, and state conferences and meetings when appropriate 
• Complete pre-service volunteer training within 60 days of hire
• Complete Volunteer Recruitment and Retention training within 30 days of hire
• Participate in ongoing continuing education opportunities relevant to this position
• Assist in planning, implementation and promotion of fund-raising activities 
• Assist with planning and organizing advocate recruitment/retention activities

Volunteer Applications

BOARD MEMBER APPLICATION

VOLUNTEER ADVOCATE APPLICATION

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